General Terms and Conditions
Effective Date: [Insert date]
Last Updated: [Insert date]
Welcome to Love Within. By using our website and services, you agree to the following General Terms and Conditions. These terms are established in accordance with the Dutch Civil Code (Books 6 & 7) and relevant EU regulations.
Company Information
Love Within
Company Address: Geldersekade 94-3, 1012 BM Amsterdam, Netherlands
Chamber of Commerce (KVK): 82882649
VAT Number: NL003744741B54
Email: [insert email]
Website: [insert website URL]
Applicability
These terms apply to every offer, order, and agreement made through our website.
Products and Prices
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All prices include VAT, unless otherwise stated.
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Prices are subject to change.
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We strive for accuracy
Orders and Payment
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Orders are final once payment has been completed.
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We accept payments via [payment methods such as iDEAL, PayPal, credit card].
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You will receive a confirmation by email.
Shipping and Delivery
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Shipping times and costs are detailed in our Shipping Policy.
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We are not liable for delays caused by third parties (such as couriers or customs).
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You are responsible for providing the correct delivery address.
Right of Withdrawal (Returns)
Under Dutch law, you have the right to withdraw from your purchase within 14 days after delivery, without giving any reason.
The product must be returned unused and in its original condition.
Return costs are your responsibility unless the product is defective. Please see our Return Policy for details.
Complaints and Warranty
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Report defects within 14 days of receipt via our contact form or email.
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We adhere to the statutory warranty of at least 2 years under normal use.
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You can also file a complaint through the EU ODR platform: https://ec.europa.eu/consumers/odr
Liability
We are not liable for indirect damages, unless there is intent or gross negligence.
Our liability is limited to the amount of the order.
Privacy
We process your personal data in accordance with our Privacy Policy, in compliance with the GDPR.
Applicable Law and Disputes
All agreements are governed by Dutch law.
Any disputes will be submitted to the competent court in the Netherlands.