Privacy Statement
Effective Date: [Fill in date]
Last Updated: [Fill in date]
At Love Within, we highly value your privacy. This privacy statement explains how we collect, use, share, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch legislation.
01 Who We Are
Love Within is a skincare brand based in the Netherlands. Our website is: [ ].
For questions, you can contact us at:
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Email: [fill in email address]
Address: Geldersekade 94-3, 1012 BM, Amsterdam, NL
02 Which Personal Data We Collect
When you use our website, we may collect the following information:
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Name and contact details (email, phone number, delivery address)
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Payment and billing information
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Order history
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Feedback or communication with our customer service
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Website usage data (such as IP address, cookies, browser type)
03 Why We Collect Your Data
We use your data for the following purposes:
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Processing and delivering your order
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Customer service and communication regarding your purchase
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Sending marketing materials or newsletters (with your consent)
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Improving our website and services
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Complying with legal obligations (such as tax laws)
04 Legal Bases for Processing Your Data
We process your data based on the following legal grounds:
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Performance of a contract: To fulfill your order
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Consent: For example, to receive newsletters
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Legal obligation: For fiscal or administrative requirements
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Legitimate interest: For website optimization and customer service
05 How We Protect Your Data
Your personal data is securely stored within the EU and protected with appropriate technical and organizational measures (such as SSL encryption and access restrictions).
We do not store payment details like credit card numbers ourselves; these are securely processed through certified payment providers.
06 How Long We Retain Your Data
We retain your data:
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For as long as necessary for the purpose for which it was collected
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Up to 7 years for tax purposes (as required by the Tax Authorities)
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Until you withdraw your consent (for marketing purposes)
07 With Whom We Share Your Data
We do not sell your data to third parties. We only share your data when necessary, for example with:
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Payment services (such as Mollie or Stripe)
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Delivery services (such as PostNL or DHL)
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Hosting or email services
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Legal authorities, if required by law
08 Your Rights Under the GDPR
You have the right to:
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Access your personal data
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Correct or update your data
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Request deletion of your data (“right to be forgotten”)
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Withdraw your consent
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Object to or restrict processing
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File a complaint with the Data Protection Authority
If you wish to exercise these rights, please contact us at [fill in email address].
09 Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings or via our cookie banner.
Please review our full Cookie Policy [link] for more information.
10 Changes to This Policy
This privacy statement may be updated from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We recommend reviewing this statement regularly.