Returns and Refund Policy
Ingangsdatum : [Vul datum in]
Laatst bijgewerkt : [Vul datum in]
We hopen dat je tevreden bent met je aankoop bij Love Within. Mocht je niet tevreden zijn,dan kun je een retour of terugbetaling aanvragen in overeenstemming met de Nederlandse consumentenwetgeving en de Europese Richtlijn Consumentenrechten.
Right of withdrawal
As a consumer, you have the right to cancel your purchase within 14 days of receipt without giving any reason (the “cooling-off period”).
This applies only to unopened and unused products in their original packaging.
How do you return your order?
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Send us an email within 14 days of delivery: [fill in email address]
Include your order number, name, and reason (optional)
Return the product within 14 days of your notification
After receiving and inspecting the product, we will refund the amount within 14 days
Return Costs
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The return costs are at your own expense, unless the product is defective, damaged, or incorrectly delivered.
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We recommend using a trackable shipping method.
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You are responsible for any loss or damage during the return shipment.
Exceptions
Refunds will not be granted for:
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Opened, used, or damaged products (unless defective)
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Items returned after the 14-day period
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Products without original packaging and seal (due to hygiene reasons)
Refund Period
Once your return is received and approved, we will refund the amount via the original payment method within 14 business days.
Shipping costs are not refundable unless the product was defective or incorrectly delivered.
Questions?
Do you have questions about a return or refund? Feel free to contact us:
[email address here]
[optional phone number]